To ensure successful technical support, HQ offers a range of technical resources for our products and solutions.
Additionally, the tech inquiry system is available, allowing partners to submit their inquiries directly for quick processing.
Technical Resources
We offer an exclusive range of technical resources for
our products and solutions. Partners can choose the
products they need information about to support
local technical needs.
For advanced information about our products and
solutions, ranging from key functions to release history,
partners can download documents with specific
details.
Choose webinars based on your needs!
The webinars are divided into specific topics at
different levels, helping partners improve
their technical skills for high-quality local tech support
Tech inquiries and RMA inquiries can be submitted
through the Support Hub. Once an inquiry is successfully
submitted, the designated HQ team will review it
carefully, and partners can track the status in real time.